Customer Support Management
Replies to chats, emails and social DMs, ticket handling and FAQ management within agreed hours and guidelines, with chatbot support where it helps.
AI & Business Support
Our virtual assistants handle inbox and calendar management, scheduling, data entry, research and document preparation within clear processes and agreed hours.
Virtual assistant and administrative support is remote help with routine business tasks such as managing email and calendars, scheduling, data entry, online research, document preparation and keeping records up to date.
Delegation works when tasks are clear and access is secure. We set both up properly from the start.
Who it is for
Problems it solves
Delegating routine tasks frees time for clients, sales and strategy.
We keep records, spreadsheets and documents organised and up to date.
Deliverables
Sorting, labelling, drafting replies and flagging urgent messages.
Booking meetings, sending confirmations and managing reschedules.
CRM updates, spreadsheets and order or contact records.
Supplier, competitor, lead and market research summarised clearly.
Formatting proposals, reports, presentations and templates.
Process
Every engagement starts with a free consultation and a written scope.
We agree the tasks, tools and priorities.
FAQs
We use delegated access, password managers and the minimum permissions needed, and we agree a confidentiality agreement before starting.
Yes, within your agreed hours. We keep a prioritised list so changes are clear.
Replies to chats, emails and social DMs, ticket handling and FAQ management within agreed hours and guidelines, with chatbot support where it helps.
Workflow automation that connects your forms, inbox, CRM and calendar, plus AI chatbots that answer common questions and route enquiries to your team.
Shopify and WooCommerce store setup, product listings, order and inventory support, and ongoing store management so your online shop runs smoothly.
Book a free consultation. We will ask about your goals, review what you have and suggest a practical next step.
Or email info@evorixsolutions.com · call +92 311 5658596